Terms and Conditions

Shore Cottage Management/R and I Winter arranges bookings of accommodation as owners of holiday accommodation.
Your contract is between you (the Client) and Shore Cottage Management/R and I Winter. Once you book accommodation this automatically confirms your agreement to the Terms and Conditions below on behalf of you and other members of your party. Please read these carefully.

PERSONAL DETAILS - Privacy
Information you provide will be held by the owner for the purposes of contacting you with regard to your forthcoming booking only.

BOOKINGS
Booking your accommodation .You must be 18 years or over to book Shore Cottage.
The completed letter and deposit submitted confirms your booking request.
Shore Cottage Management/R and I Winter have the right to refuse any booking prior to the issuing of any confirmation in writing.
We will confirm the booking in writing or by email on receipt of the Deposit. When you receive your confirmation please check all the details carefully for accuracy and contact us immediately if you find they are incorrect.
The numbers in your party must not exceed the numbers stated on booking except by prior agreement. Subletting is prohibited.

Prices
The price per week is for Saturday 15:30 Hrs until Saturday 10:00 Hrs
The price includes heating, lighting, tea towels/bath mats and all cleaning materials.
Low season and split weeks by agreement only and based on a pro forma rate plus 10%.

Payment
A deposit payment of £75 for each week booked is required.
On receipt of your deposit and booking details we will confirm your booking in writing or email.
The balance, and any additional costs agreed with us, is due 4 weeks prior to the start of your holiday.
If booking 4 weeks before the start date or less then the full price will be payable in full at the time of booking
If the balance is not received by 3 weeks prior to your start date, then we assume the booking is cancelled and we will be entitled to re-let for the period and the deposit will be forfeited.
When the booking is confirmed by Shore Cottage Management/R and I Winter the Client is responsible for the full letting charge.
Payments may be made by cheque made payable to: R Winter or it is also possible to pay by Direct Bank Transfer to UK bank account. (Please contact and we will provide you with the account details).
Send cheques to Pamela Conacher, Pairce Oidche, Roshven, Lochailort, Inverness –shire PH38 4NB

Cancellations
All cancellations must be advised in writing.
Should a cancellation be made, we will try to re-let the property for the confirmed booking. If successful a full refund will be made, if not the deposit will be forfeited.
If cancellation occurs less than 4 weeks before the start date and we are unable to re-let for the period then the entire payment will be forfeited. Every effort will be engaged in re-letting the period and if successful the balance payment will be refunded and the deposit will be retained.
If unforeseen problems do occur and your booking is forced to be cancelled by Shore Cottage Management/R and I Winter you will be contacted immediately and the whole of payment will be refunded and you, the Client, will have no further claim against Shore Cottage Management/R and I Winter
You are advised to take out a Holiday Cancellation Insurance Policy.

Arrival and departure / letting period
On the arrival day the property will be ready for you at 3.30pm
On your departure day the property is to be vacated by 10:00am on your departure day. If you are arriving much later than 3.30pm please let us know and we can make alternative arrangements. Weekly lets are Saturday to Saturday with a maximum period of three weeks. Shorter lets of a minimum of 3 nights may be booked in the low season.

FACILITIES
Services Use of electricity, coal, wood, oil, tea towels and bath mats, duvets are all included in the weekly tariffs. Central heating systems will be set on timers for certain periods of the day to keep the house acceptably comfortable in all seasons. Fuel for open fires and wood burning stoves will be provided on an evening use basis as appropriate to the size of the house.
Care of Property: The Client shall take reasonable and proper care of the property, its furniture, pictures, fittings and effects in or on the property and leave them in the same clean and tidy condition and state of repair at the end of the letting period as at the beginning. Any additional cleaning of the property, following your departure, beyond the normal amount reasonably required, may be charged as extra.
Pets: should be kept under control, off all furniture and any mess cleaned up from the garden. We make a £10 charge for each pet per week.

Smoking:
To respect the wishes of both smokers and non-smokers, please do not abuse our No Smoking policy in the houses. If this is breached, we may wish to charge you for cover the cost of soft furnishing and carpet cleaning.
Breakages and damage: For the benefit of the next clients staying in the house, please advise of any breakage or damage that occurs during your stay. We do not charge for breakages or damage which occur as a result of normal use, but reserve the right to demand payment for damage or breakages which occur as a result of reckless or deliberate misuse.

COMPLAINTS
If a cause for complaint occurs during the rental period please contact us immediately so that the issue may be resolved.

LIABILITIES
We reserve the right of entry to the property at all reasonable times for the purposes of inspection or to carry out necessary repairs or maintenance.

Brochure / Website Details
The description in the brochure / website matches the property at the time of issue and every effort will be made to keep details current. We do not accept responsibility for any changes, omissions or defects, that may affect the property or its amenities, which were made after the time of issue.

Injury, Loss or Damage
The use of the property including the garden, summer house, canoes and other equipment is entirely at the Client's risk and no responsibility can be accepted by the Shore Cottage Management/R and I Winter for injury to the Client or a member of his or her party, not for injury, loss or damage to their belongings, including motor vehicles.
In signing the booking confirmation you agree to indemnify Shore Cottage Management/R and I Winter against all loss and damage arising directly or indirectly to the property and its contents from any deliberate or negligent act or omission by yourself, or any other person accompanying you or any member of your party.

Client's Responsibility
The Client is responsible for the property and its contents which should be left clean at the end of the holiday, and breakages, damage or faults reported to the Shore Cottage Management/R and I Winter

Contract
The rental contract is between the client and the Owners R and I Winter and is subject to Scots Law.